Website Tips

Robo Calls to verify your Google listing are not from Google!

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I have been getting calls placed with a recorded message asking to verify my google listing, otherwise Google will drop my business listing.  BEWARE!  Curious, I hit the #1 prompt to see if it did indeed took me to a Google rep.  When I asked the gentleman who came on if we actually worked for Google or was a representative for Google, he informed me that he worked for a 3rd party on Google’s behalf.  I promptly said I was not interested and hung up.  I then found this on Google’s website:

Phone calls from Google

Unfortunately, not all phone calls from people claiming to be associated with Google are legitimate.

 

You may receive a phone call from Google to verify your business or confirm business details for Google Maps, or a call from a Google account manager whom you’ve spoken with before.

 

Learn more about reporting and protecting yourself from robocalls

 

Google does not:

 

  • charge for inclusion in Google My Business or in Google Search.
  • offer to improve your search ranking or manage your business’s online profile.
  • ask you for your password or verification code. You should never provide sensitive information about your account (like your password and verification code) to a caller.

 

If you receive a robocall—a call placed with a recorded voice—for any of the above reasons, it is not from Google. The Federal Trade Commission has established a Robocalls resources website with additional information about robocalls and steps you can take if you receive one.

 

Here is more information I found:  https://www.google.com/safetycenter/everyone/start/report-robocall-scams/

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