If you are a business owner, you likely already know how important having a website is. But, having a website alone is not the end of the discussion. You need to ensure that your website is easy to use and helps to boost customer satisfaction. Updating your website and utilizing web design trends can be one of the ways that you can boost both the design of your website and customer satisfaction. Here are a few key trends you should consider implementing.
1. Responsive Design
One of the most important trends to implement on your website is a responsive design. If your website is slow to load, customers are going to get bored and move on to a different website. If your website is overloaded with graphics or unnecessary information, it can be slow to load. Keeping your website clean and simple can help it to load faster and be responsive.
2. Customer Reviews on the Website
According to Power Review, 68% of consumers form an opinion about a business after reading six or fewer online reviews. As such, you want to ensure that customers read reviews that leave them with a positive impression of your business. One of the ways that you can do that is by ensuring you have a space on your website that highlights some of those positive customer reviews. This helps you to control your own narrative with customers.
3. Motion Design
The final of the popular web design trends that can help to boost customer satisfaction is motion design. A picture is worth a thousand words, but a short video tells an even more impressive story. Finding a way to include some type of motion design, whether it be a video of your building, staff, or even animation, can tell those who land on your website a story about your company or products.
Designing the perfect website is not easy. There are many web design trends that need to be considered, as well as the overall function and flow of the website. A great web designer can work with you to help make your website customer friendly and to ensure you can increase customer satisfaction with your website. If you are looking for a new web design and online marketing, reach out to MRN Web Designs today to get started.